Canon Powershot problem

littleredhen

I am using a Canon Powershot at work (sorry can't remember the model number!)
It switches on and will take a photo but the downloaded photo is black and when I press display it also looks black
I can't see anything in the manual explaining this problem - my only thought was that the shutter is jammed shut but when you switch it on the lens pops out so I presumed the shutter opened - can't really see into the lens to see if it is open or shut - if that makes sense

Sooler

Have you removed the lens cap?

TRace

I can't post links but it sounds like a stuck shutter.

There may be a problem with the model, something mentioned here

fixya.com/support/t2754790-camera_takes_picture_but_all_black

Worth searching a camera forum to see if its a know issue and if Canon have done a recall for your model. I had a diffrent issue with a 4 year old powershot a couple of years ago and Canon fixed it for free as it was a known issue with that model.

If not you could try the below;

camerarepair.blogspot.co.uk/2009/05/simple-fix-for-stuck-shutter.html

littleredhen

thanks Sooler - doesn't have a lens cap:rotfl:

Iconic

I had an A70. It developed a sensor problem which Canon repaired FOC but that was about four years ago!

Does this help? http://www.ifixit.com/Answers/View/36871/My+camera+takes+black+pictures.+How+do+I+fix+it