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Kindle Fire...windows live mail (Virgin)

Anyone manage to get WLM (via Virgin) on to KF ?, yes phoned up Virgin, spent about 50 mins with the chap being very helpful, putting in all the correct passwords, resetting the POP Ntl world, etc, etc, but it still shows the red spot with exclamation mark and will not work. The guy recons that the Kindle is at fault and i should contact Amazon.
No problem with my Hotmail a/c, so I can send out E.Mails. but the NTL address is the one that I use most. Anyone got any clues?

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