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would like bt equipment removed

How do I go about getting BT to remove their box from the wall on my house. I was assured 10yrs ago box was obsolete and they would no longer need access to it through my property. I never agreed to box on property, it was there when I moved into the house. But recently they sent an engineer out 1.11.12 Thursday to work on box without any notification to me. If I had known the box was still in use I would have asked for its removal all those years ago. I am not even a BT customer.

Comments

  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    How do I go about getting BT to remove their box from the wall on my house. I was assured 10yrs ago box was obsolete and they would no longer need access to it through my property. I never agreed to box on property, it was there when I moved into the house. But recently they sent an engineer out 1.11.12 Thursday to work on box without any notification to me. If I had known the box was still in use I would have asked for its removal all those years ago. I am not even a BT customer.

    Perhaps the previous owners did agree to it, if it was there when you moved in, then you accepted it's presence, take em to court if you feel you have a case, deep down in your heart, you know you haven't ,so won't ;)
  • If you would like an Openreach DP (Distribution Point) moved or removed you need to contact Openreach's Network Rearrangement Team, details of which can be found here.
  • Buzby
    Buzby Posts: 8,275 Forumite
    You've already asked this in another thread, and had it answered. This is a chargeable service which you will be required to pay for.

    https://forums.moneysavingexpert.com/discussion/4044519
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