solicitor call

sithmaster

Hi all, today I had a call from a solicitor saying that I owed bg money just over £86, however I had no knowlage of this.
I have said I want proof of this and they said they will send me the final bill from march 2011 for this amount.
I have contacted bg and they have said I dont owe them anything.
I then phoned this solicitor saying what bg had said but they insisting that I owe it evan though i was on a prepayment meter.
How can I deal with this?

thanks

angelsmomma

I had this with British Gas. I emailed them a complaint and said it is ridiculous to suggest I owe anything when on a prepayment meter. I pointed out that to get gas to use I had to pay up front. Therefore any gas used had been paid for.

They emailed back that it was a mistake so having it in writing I just forwarded the email to the debt collection agency (solicitor) and they never wrote again.

I have kept the email though just in case

TIMMY85

If BG say you owe nothing but a company you have never heard of says you owe BG £86 I would go with what BG say.

Ask for it in writing from BG if you want.

Any company randomly calling me saying I owe money/am entitled to money I ignore. They will soon ask for card details and who knows what happens next.

undaunted

I would be dubious personally. A solicitor would be more likely to write than call out of the blue I suspect. I'd do nothing unless they call again, if they do ask for written proof of this claimed debt

sithmaster

undaunted wrote: »

I would be dubious personally. A solicitor would be more likely to write than call out of the blue I suspect. I'd do nothing unless they call again, if they do ask for written proof of this claimed debt

I have asked for proof, they said they will send me the final bill, but I understand wt yr saying.
I was thinking that Evan if I did owe it would the back billing rule apply?

Cardew

angelsmomma wrote: »

I had this with British Gas. I emailed them a complaint and said it is ridiculous to suggest I owe anything when on a prepayment meter. I pointed out that to get gas to use I had to pay up front. Therefore any gas used had been paid for.

They emailed back that it was a mistake so having it in writing I just forwarded the email to the debt collection agency (solicitor) and they never wrote again.

I have kept the email though just in case

under the old system of pre-pay meters it was perfectly possible to run up a debt on a such a meter. It occured when there had been a price increase and the meter hadn't been adjusted to the new prices.

However I believe BG agreed to write off any debit caused by that reason.