Contract Expiry

robforcash

Hi,

If I am on a fixed deal (be that utility, mobile, insurance, etc) can the provider move me automatically onto a new contract with exit penalties?

I thought that if I took no action a renewal notice then my contract would (for phones/utilities) roll onto a variable tariff or be cancelled (insurance)?

Thanks
Rob

tomwakefield

It depends on the T&C of the contract. This is the norm for things like web hosting and domains, and some insurance will renew unless you cancel, but these are typically one off payments which cover the full period of the contract.

So, the answer is yes, there are legal contracts which auto renew, but without knowing who you're talking about and what service, I can't answer specifically for your case.

Ectophile

Most insurance contracts these days seem to auto-renew unless you tell them otherwise.

If you want more specific advice, you really need to ask a more specific question.

InsideInsurance

robforcash wrote: »

If I am on a fixed deal (be that utility, mobile, insurance, etc) can the provider move me automatically onto a new contract with exit penalties?

I thought that if I took no action a renewal notice then my contract would (for phones/utilities) roll onto a variable tariff or be cancelled (insurance)?

As long as they give due notice to you then they can automatically renew you and vary the terms at the renewal.

Insurance is almost always auto renewal these days with only people that have been with the same insurer for a decade or more being on manual renewals typically

robforcash

Thanks for the responses.

I was thinking along the lines of the Gov't decision to force energy companies to offer the cheapest price. Those prices could be fixed prices and so you would be moving customers onto a tariff that has an exit penalty which wouldn't be very fair to consumers. If BG or EdF only offered a 4 yr really expensive fix with a £1,000 exit fee (extreme and unlikely I know) then their customers could all be moved onto it and then be stuck...