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Praise for one worker at Scottish Power!
After three phone calls one email and non returned calls to Sp I finally had the luck to get Adam to change the tariff on my account. A process that I had requested in September. Could not believe how long this had taken and how many people said they would do it and then did not. I noted down names dates and times, so frustrating.
Anyway, done now thanks to Adam who even rang back to confirm that I had checked the account on line.
Anyway, done now thanks to Adam who even rang back to confirm that I had checked the account on line.
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Comments
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It really shouldn't be that difficult.
Adam sounds just great, but you cannot take his word for anything until your next bill arrives and confirms your computer-generated tariff/billing arrangements0
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