Currys: reseller not retailer?

peachyprice

yangptangkipperbang wrote: »

Can you really blame the retailer for what he did, if he thought (rightly or wrongly) that the customer was trying to pull a fast one on him ?

So because she thought OP was pulling a fast one you think it's OK for her to tell a blatant lie?

What utter rubbish.

CoolHotCold

Equaliser123 wrote: »

What difference would that make?

In a business to business transaction carried out through the Business centre, it means that your consumer rights don't usually apply (some do, some don't) and if purchased through a business account it holds the manufacturer of the item responsible for repair not Currys/PcWorld.

Many stores will still book items in and arrange the repair on the business's behalf but it's not a requirement and purely goodwill.

Antispam

They told me on phone a couple of years ago they didnt recognise the SOGA. So I issued a small claims court along with damages to frozen food as the freezer had an inherent fault which was confirmed by the manufacturer. I got a call from there legal department offering to pay full costs of damages. The manufacturer fixed the freezer by paying a independent engineer

It always worth knowing your right before going in guns blazing etc

mattyprice4004

If you can't survive without a TV for 28 days... well, if infijishbthst sentence I'll probably get suspended

Come on, it's just a TV!

Equaliser123

CoolHotCold wrote: »

In a business to business transaction carried out through the Business centre, it means that your consumer rights don't usually apply (some do, some don't) and if purchased through a business account it holds the manufacturer of the item responsible for repair not Currys/PcWorld.

Many stores will still book items in and arrange the repair on the business's behalf but it's not a requirement and purely goodwill.

Sale of Goods Act certainly does apply. However, in a B2B transaction the Unfair Contract Terms Act 1977 permits some of the requirements to be contracted out of, subject to the 'reasonableness test'.

CoolHotCold

hence why I said some do some don't, and any In terms of Business Accounts the repair/replacement responsibility is handed to the manufacture instead of Currys/PcWorld

Equaliser123

CoolHotCold wrote: »

hence why I said some do some don't, and any In terms of Business Accounts the repair/replacement responsibility is handed to the manufacture instead of Currys/PcWorld

I don't think it is 'most' though. The starting point is that SOGA very much applies. Indeed it started as a B2B statute.