Dual fuel credit of £228 - at end of 3rd quarter

Kayakgirl_2

Dear All,

Co-op Energy is my dual fuel provider. Just paid the third quarter bill and my current standing is now £225 in credit. I live alone and will be away from home a lot so my usage will be low even in the coming winter months.

I'd rather the money was in my bank account so would it be a simple case of emailing them and asking for that amount to be credited to my actual bank account?

Thanks.

davidgmmafan

Yes it is possible to do a refund. No i would not reccomend it at this time of year.

They would probably do some simple checks like making sure the bill isnt estimated.

Personally i would wait until the next bill before getting a refund. Afterall how much interest do you imagine you would get from having that money in the bank?

Usage is normally at its highest over the next few months.

[Deleted User]

the OP said they will be away alot in the coming months,i`d check that the bill wasnt estimated and then if it wasnt ask for a refund,maybe say £150 leaving £75 as a buffer