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PayPal Dispute

Frank_123
Frank_123 Posts: 5 Forumite
edited 30 October 2012 at 9:45PM in Ebay, auctions, car boot sales, post & parcels
Someone was selling an Xbox 360 game cheap on a forum, so I bought it from him and paid using PayPal, but I have still have not received it. I tried contacting him on the forum (where he told me he was selling the game), but he didn't reply back to my messages.

I have now opened a PayPal dispute, for item not received, but the seller is now lying and claiming the item was a 'digital goods'.

What should I do???

Will PayPal side with the seller???


Thanks

Comments

  • zorber
    zorber Posts: 1,107 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    unless they said that in the auction i doubt paypal will side with them. Did you pay with a credit card?
    "Save the cheerleader - Save the world"
  • Frank_123
    Frank_123 Posts: 5 Forumite
    zorber wrote: »
    unless they said that in the auction i doubt paypal will side with them. Did you pay with a credit card?

    I used my back account to pay the seller...

    I did not buy this game from Ebay...I just used PayPal to pay for it.
  • alykatz
    alykatz Posts: 927 Forumite
    Part of the Furniture
    edited 30 October 2012 at 10:36PM
    Frank_123 wrote: »
    I used my back account to pay the seller...

    I did not buy this game from Ebay...I just used PayPal to pay for it.
    Did you pay for goods or send the money as gift?
  • Frank_123
    Frank_123 Posts: 5 Forumite
    alykatz wrote: »
    Did you pay for goods or send the money as gift?

    I didn't send the money as 'GIFT'.


    I chose 'PURCHASE' and then 'GOODS', when I made payment using PayPal.
  • Takeaway_Addict
    Takeaway_Addict Posts: 6,538 Forumite
    Part of the Furniture 1,000 Posts
    take a screen shot of the original ad and send it to Paypal...
    Don't trust a forum for advice. Get proper paid advice. Any advice given should always be checked
  • Frank_123
    Frank_123 Posts: 5 Forumite
    Takeaway_Addict wrote: »
    take a screen shot of the original ad and send it to Paypal...

    Will that be enough to prove that it was not a 'digital' item???
  • Takeaway_Addict
    Takeaway_Addict Posts: 6,538 Forumite
    Part of the Furniture 1,000 Posts
    Frank_123 wrote: »
    Will that be enough to prove that it was not a 'digital' item???

    If you can prove he was touting a non digital item then I would have thought so
    Don't trust a forum for advice. Get proper paid advice. Any advice given should always be checked
  • Frank_123
    Frank_123 Posts: 5 Forumite
    edited 31 October 2012 at 1:27AM
    Takeaway_Addict wrote: »
    If you can prove he was touting a non digital item then I would have thought so


    On the forum in his 'signature', it just says:

    Selling Fifa 13 for Xbox 360 For £15. PM me for further details.


    Can a seller 'pull a fast one' by claiming the purchased item was a 'digital' item, or do they investigate further?
This discussion has been closed.
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