12 issues Radio Times for £1 - email received saying not allowed!!

spanish_wife

Hi all, first post here. Only found this site a few days ago and love it!

Now, the very first thing i saw was the offer for the Radio Times mags for a year for £1

I did a subscription for my parents and was very pleased with myself.

However, I have received an email from Radio Times today saying that offer was only for people who were sent the offer via email.

As my email wasnt originally sent the offer, then they will not be honouring it!

Can they do that? The offer was clear for all to see, and am very disappointed. Did everyone else receive this email as I know a lot of replies said thanks to OP as they had just done it too?

bloss0m

Yes they can and this really isnt a grabbit deal but more a consumer question

https://forums.moneysavingexpert.com/discussion/comment/56875749#Comment_56875749

what company said in email

Thank you for placing your order for a Radio Times Subscription. Unfortunately, the offer code that you have used Rxxxxx – with the offer - 12 issues for £1 is reserved exclusively for recipients of a personally addressed email acquisition campaign from Radio Times. The email address that you have used to process your order, was not on the list of recipients who were sent this offer. Therefore, we are unable to process your subscription order.

honeyandnoahsmummy

I've just checked and I have got it too, oh well never mind!

As they are saying it was a personal code I imagine they can do this!

jessie-jane

I signed up for this offer also and have just received the email but just wondering if i still have to cancel myself or not ?

Diyqueen27

And remember spanish wife the punishment for posting in the wrong place is shocking;);)

I had the email to

Ah well some you win some you lose

tattybonce

Diyqueen27 wrote: »

And remember spanish wife the punishment for posting in the wrong place is shocking;);)




Errm.. thanks, but you have only posted twice yourself! I got the email too folks.

mary2012

Me too Oh well... worth a try..

mrswack

Me too :-(

Expostie

Just received another Email (a few days after receiving fist confirming) "this code offer is for recipients of emails addressed to the
Named person " So they have cancelled the order !!
But I did not enter a code ?
Still thought it was too good ....

dali21

Me too. Had the email earlier today. Is it worth trying the 6 issues offer?

luvvlyjubbly

i can't see an email cancelling mine, however it is full of junk!
Can I ask for the email address of sender