Postage - Do I refund?

porto_bello

Returning to the original question.

Frankly, if I had been a buyer who had paid £11 for an item including postage and had then received a substantial refund of £3.80 I would be delighted and very happy to give 5* DSRs.

I certainly wouldn't have the inclination to quibble over another 70p!

Goldiegirl

If I find I've overcharged by a £1 or more then I always refund.

This sometimes happens when I think something will be small packet, but it slips through the large letter slot when I get to the post office.

My normal P&P rate is cost of stamp plus 10p for packing, unless I'm using recycled packaging, when it's just cost of the stamp.

I do think it's wise to do some sort of refund if you accidently overcharge, in order to protect your stars.

lordra

This is what I use:
http://www.ebay.co.uk/itm/Portable-Digital-Fishing-Luggage-Weighing-Postal-Parcel-Hanging-LCD-Scale-40-KG-/310521829413?pt=UK_Packaging_Materials&hash=item484c8b1825

Cheaper Alternative:
http://www.ebay.co.uk/itm/Precise-Portable-Handheld-Digital-Luggage-Travel-Balance-Weighing-Scale-35KG-/251096920168?pt=UK_TravelTickets_Accessories_RL&hash=item3a768af068

lordra

Helps me get it right all the time! :money::T

HelenDaveKids

Have bought myself some new scales, and a guide from the post office and gone through all my items carefully and already on (listing ends Saturday) but I may try the postage included route as that seems like a good idea.

Thanks