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independant gas transporter charge

bikeman
bikeman Posts: 382 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
Martin

You discussed the subject of gas transport charges some 4 years ago in your blog and saised the matter with ofgem.

There is still no clarity around IGT charges; none of the suppliers publish their charges and none are relected in the switch comparison sites.

Today I enquired to Ebico re their IGT and was referred to SSE.

The situation is wholely unacceptable and makes a nonsense of switching when customers do not have clarity of all charges.

Martin, as the voice of the consumer it is time you followed up on this issue.

Comments

  • Wywth
    Wywth Posts: 5,079 Forumite
    bikeman wrote: »
    Martin

    You discussed the subject of gas transport charges some 4 years ago in your blog and saised the matter with ofgem.

    There is still no clarity around IGT charges; none of the suppliers publish their charges and none are relected in the switch comparison sites.

    Today I enquired to Ebico re their IGT and was referred to SSE.

    The situation is wholely unacceptable and makes a nonsense of switching when customers do not have clarity of all charges.

    Martin, as the voice of the consumer it is time you followed up on this issue.

    I posted this link recently

    http://cfe.custhelp.com/app/answers/detail/a_id/5592/kw/igt%20charge/session/L3RpbWUvMTM1MTUwNDg4Ni9zaWQvZ3BFLWtXOWw%3D

    Ebico are not part of SSE, but are a separate non- profit making company. However, they do use SSE as their supply partner.

    Ebico have a policy of charging all their customers the same price so do not charge any extra for being supplied via an IGT.
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