The AA

backache_2

Just like to say my surprise having paid £99, last December via top cashback who lodged a claim on my behalf have just been given the reason of invalid reference for non-payment of cashback. I paid the fee, transaction tracked perfectly, I thought at the time this was too good to be true to receive £60 cashback. Will not be using the AA any more.

Backache

tony6403

Sorry to hear that, but the AA just paid me £35.35 cashback on my deal. So all went well for me.

Dave_C_2

backache wrote: »

Just like to say my surprise having paid £99, last December via top cashback who lodged a claim on my behalf have just been given the reason of invalid reference for non-payment of cashback. I paid the fee, transaction tracked perfectly, I thought at the time this was too good to be true to receive £60 cashback. Will not be using the AA any more.

Surely it would make more sense not to use Top Cashback any more!

This time around I telephoned the AA at renewal time and threatened to leave the AA and join the RAC. Renewal fee dropped from £67 to £43 - and I get to keep the free home start:)

Dave

backache_2

good thinking, will try thanks all

The_AA_Company_Representative

backache wrote: »

Just like to say my surprise having paid £99, last December via top cashback who lodged a claim on my behalf have just been given the reason of invalid reference for non-payment of cashback. I paid the fee, transaction tracked perfectly, I thought at the time this was too good to be true to receive £60 cashback. Will not be using the AA any more.

Backache

Hello Backache, we'd like to look into this for you, please can you email the details including membership number, address and reference FOR22609 to [EMAIL="chat@theaa.com"]chat@theaa.com[/EMAIL]. We look forward to hearing from you. Regards The AA

fallen_angel_69

I also had trouble with the AA not giving cashback via quidco . When i made a claim it got declined . When it was time for my renewal they actually said it wasn't there problem Quidco didn't track and they weren't going to do anything I told them i wasn't renewing because of there attitude Went to the Rac and quidco tracked no problem.

backache_2

at least mine tracked,thanks for that,have contacted AA rep from his kind post,will post outcome.

backache_2

BackacheHello Backache, we'd like to look into this for you, please can you email the details including membership number, address and reference FOR22609 to [EMAIL="chat@theaa.com"]chat@theaa.com[/EMAIL]. We look forward to hearing from you. Regards The AA

Just an update, sent my details to the AA and received confirmation November 2, the AA representative wrote that they will look into the matter and be in touch shortly, it is now four weeks since and I have not heard anything!

Thank you

The_AA_Company_Representative

backache wrote: »

BackacheHello Backache, we'd like to look into this for you, please can you email the details including membership number, address and reference FOR22609 to [EMAIL="chat@theaa.com"]chat@theaa.com[/EMAIL]. We look forward to hearing from you. Regards The AA

Just an update, sent my details to the AA and received confirmation November 2, the AA representative wrote that they will look into the matter and be in touch shortly, it is now four weeks since and I have not heard anything!

Thank you

Hello Backache,
We’re sorry to hear this, we have contacted the relevant department on your behalf to request they get in touch with you. Kind Regards, The AA

backache_2

Thank you for your help in this matter. I have been contacted by top cashback and hope that this will soon be resolved.