Buyer wants me to deliver to a 2nd Address?

Joto_2

Hi my buyer has said she's having problems with deliveries and has asked me to send an item to her mothers. Both addresses are in Essex, I know about the scams but would this cause me problems? Thanks for any advice

freddysmith

It depends on what the item is and it's value.
If you post to a non confirmed address, Paypal will not cover you but you would have to send it tracked/signed for anyway to cover yourself on a confirmed address.
If it is a low value item I would check the buyers history/feedback and send it 1st class to the alternate address and get a proof of postage fron the Post Office.
You can then claim from Royal Mail if not delivered.

Irn-Bru-Kid

Joto wrote: »

Hi my buyer has said she's having problems with deliveries and has asked me to send an item to her mothers. Both addresses are in Essex, I know about the scams but would this cause me problems? Thanks for any advice

If you send the item to an address that differs from the address given by paypal, I believe you will lose any seller protection you may have.

Don't do it. Tell the buyer you can only send the item to the address supplied by paypal.

Joto_2

The items sold for £40 and I'm sending it by myhermes so I will have tracking but probably not signed for.

Irn-Bru-Kid

Joto wrote: »

The items sold for £40 and I'm sending it by myhermes so I will have tracking but probably not signed for.

If you send to a different address and the buyer claims not to have received it, you will be unable to prove that it has been delivered as you are not sending to the address supplied by paypal.

Don't do it.

steveo3002

i think they can add the address to thier paypal?

System

If something goes wrong, you will lose them item and the money. Given that you took the time to post this thread, you must be suspicious already, best advice is trust your instincts.

I_wanna_live_for_free

Get them to add the address to paypal then you can safely send it there.

Go to Profile > Update next to Address > Add Address > Select Add a gift address enter your information > Save

https://paypal.co.uk/helpcenter/main.jsp;jsessionid=NH21QtNcYNcLsnMTtp26GThvYTyGpXqZLQ41yzFkq6hHR1YT8Xm2!619532206?t=solutionTab&ft=homeTab&ps=&solutionId=1209634&locale=en_GB&_dyncharset=UTF-8&countrycode=GB&cmd=_help&serverInstance=9012

hiccup123

Buyer can change address on their paypal when making payment. If they have paid, you may want to refund them and request they change the address and repay. Message them first