capital bank plc

kez_d

Tried searched threads but didnt come up with anything.
I had a car on hp through these (via availablecar)
I am wanting to reclaim ppi from them but cant find any details on them.
Can anyone help?

di3004

Hi

Not sure if this will be of any help.;)
http://www.192.com/atoz/business/derby-de74/car-dealers-used-only/available-car/1226ce9933a5968a3e4f0976b8ea2f711a489687/ml/

How long ago did you open the finance?

kez_d

It was in 2005

di3004

http://www.availablecar.com/

http://www.availablecar.com/Contact

di3004

Hiya

Not a problem, just posted direct details for you of the company.

Let us know if you need any help from here.;)

kez_d

The finance was through capital bank plc so that is who i need to contact regarding reclaiming the ppi i was wrongly sold

di3004

Hi
Just to confirm that whoever set up the finance are the ones who you pursue, so if you used a dealer to do this, they are the ones responsible.

Therefore the dealer/broker pass on the application to the lender, and the lender are the one's who take your monthly repayments.

In your case, if your finance was set up by Available car, the lender of the money was Capital Bank, but you would still have to send your complaint to the dealer.

Hope this makes sense.

However, you can cover both grounds here and pursue both, in case you get the one coming back to say "no you pursue the other", it's up to you.

You can do this by completing a reclaim questionnaire, below link, send, keep copies in case you need to refer back to the case at some point.

You should receive acknowledgement by post within a week maybe 2, and they should also let you know of when you should hear from them next.
They do though under the FSA guidelines have 8 full weeks from the start of your complaint to provide you with the final decision.

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step3

Good luck.

Catdreams

Hi kez you need to call the bank of Scotland as they are part of capital bank plc. I had a loan from them for a car in 1998 to 2003. The number is 08456014034. Call to complain and they will start the complaint and give you a decision within 8 weeks. No need to fill any forms in as Long as you have your agreement number.

Bretheren

BOS/Halifax are in the process of writing to me saying my complaint re a capital bank loan from 1997 has been upheld and offering me £5400. I had to do a bit of research myself but the effort was worth it

kez_d

thanks contacted rbos and they sent me a form to fill in. have sent it back just over a week ago.
so now patiently awaiting responce!