The Electronic Logistics Information Trading Exchange

3010

Hope that things go well for auntielala today.

silvercar

Shame Tesco Ogio Pinot Grigio isn't in the offer. Much nicer than the Chardonnay IMO

neosi

Morning All

Special K working again today, Blueberry Biscuit Moments :D

Hope everyone is ok today

RootedNomad

Just printed 3 SK Blueberry Biscuit Moments mocs for free box from one account - so all up an running today :beer:. Off to prod DD to try hers ....

k3vbc6l

Thinking out loud....would 6 bottles of 16 pound wine work out free....

jaggyman

Morning Everyone

Biscuits worked for me yesterdays shop

Shop should have cost £24 got it down to £14 then APG for £12 happy days

Hope all are well & have a good day

Jags

rolo-polo1965

couponqueen123 wrote: »

p.s i found that stopping looking for mr right and looking for mr left worked :rotfl::rotfl::rotfl:

Lol :rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

debi1402

happy girl just got my 6 bottls of wine staff did comment on oh you got that shop down from 85 to 22 . also went asda they refused my ww said they no longer take internet coupons i only used them in there yesterday .

fairclaire

My reply from As HO about being charged for my shopping twice ther other day, if its of help or interest to anyone. The money incidentally is still not back in my bank account:mad:

Good morning Mrs xxxxx

Thank you for your email to Andy Clarke about your recent experience when visiting our F*******d store. As part of Andy's team, I'm available on his behalf to respond to any customer issues.

I'm sorry you experienced difficulties when paying for you shopping at our store. I can imagine how frustrating this must have been for you, especially as the payment was incorrectly taken twice from your bank account. We want our customers to have a pleasant shopping experience, so it's disappointing we've let you down.

Whenever a transaction fails, or requires cancelling, the money is released immediately back to your bank. !However, these funds must then pass through their clearing system in the same way a cheque does. This is what slows the process down and is something we have little control over. The banks ultimately control this aspect of any refund back into a customer's account. !As each banks clearing system is different it can take anything up to 10 days for a customer to be refunded. !

My colleagues should have contacted Streamline, our merchant bank, to try and speed this process up for you. I'm concerned this hasn't been the case. Also our colleagues should be aware of the possible 10 day holding period and not advising 5 day, as this may not be correct with your bank.

I've passed your concerns to the store's Management Team so they can address the issues you raise. All colleagues will be re-briefed on our policies, procedures and the importance of delivering excellent customer service at all times.

For the inconvenience caused, I'd like to send you an Asda gift card for £20 which you can spend in any stores. I will send you gift card in the post for you today and you will receive this in the next 7 working days.

We value all customer feedback at Asda, as it allows us to understand what went wrong and get things right in the future.

I hope his helps and thanks again for contacting Asda. If there is anything further I can help you with, please feel free to contact me.

Xxxxxxxxxxxxxxxxx
Executive Relations
Asda House Contact Centre

newbie1980

shimmeringsky wrote: »

I see the 3 for £10 biscuits and chocs are no longer showing on offer on A's site or MSM this morning

did this the other day to me then reapeared