The Electronic Logistics Information Trading Exchange

wackynut

LaaCaz wrote: »

Lets see how this looks :-

@UKTesco has your coupon acceptance policy been altered?If it has, where could I find a copy of it please?

23 Oct Tesco Customer Care ‏@UKTesco
I'll see what I can find out for you from my end. Is there anything in particular that you'd like to know? Thanks

@UKTesco Thank you. Mainly about PDF internet coupons, but all info is appreciated

23 Oct Tesco Customer Care ‏@UKTesco
I see. Let me look into this and I'll be back in touch soon.

@UKTesco Thank you

Tesco Customer Care ‏@UKTesco
The product displayed on the coupon must be purchased; it must be in date. The coupon can be in colour or black and white

23 Oct Tesco Customer Care ‏@UKTesco
However it must not look like a photocopied coupon; if the coupon does not scan, the bar-code can be entered manually

@UKTesco what about printed coupons from online magazines/newspapers that have been printed? Thank you.

23 Oct Tesco Customer CareVerified ‏@UKTesco
I'd have to look into that also. be back in touch.

23 Oct @UKTesco thank you so much

24 Oct Tesco Customer CareVerified ‏@UKTesco
Hi there, the store should accept those coupons as we can always claim the money back from the supplier! Thanks

7h@UKTesco Thank you so much for your help

7h @UKTesco Could you advise on the using of more than one of the pdf/internet newspaper coupons please?Is there a limit?Thanks.

6h Tesco Customer CareVerified ‏@UKTesco
No problem

6h Tesco Customer CareVerified ‏@UKTesco
Hmmmm.... Let me just double check that so that I can ensure you get the right info.

6h
@UKTesco Thank you for ALL your help

6h Tesco Customer CareVerified ‏@UKTesco
You're very welcome

25m Tesco Customer CareVerified ‏@UKTesco
As long as you meet the T&Cs there's no limit. For example, you can buy 8 bottles of Coke and use 8 Coupons.

@UKTesco Thank you for getting back in touch. You've been so helpful

:j:beer:

Below is a copy of an email I had back today. It is all still very confusing. :mad:

Thank you for your further email and the link to the voucher you are querying. I now fully appreciate that you were referring to Reloaded, the energy drink.

The terms and conditions of this voucher are one free can per purchase of one or more further cans at full price, and the staff should only accept one within any given transaction.

As this is a product that is being withdrawn from our range, our Buyer was unaware of the promotion and information on it would therefore not have been passed to the stores in the usual way. I am sorry that this has inconvenienced you.

Should you have any queries when trying to redeem one coupon per transaction, please ask to see the Customer Services Manager, ***** at our ****** store in the ***** *****. She has a note of the difficulty you have had in redeeming your coupons and will endeavour to assist you with any other coupons, if appropriate.

I am sorry that you have encountered difficulties and hope that this will resolve the matter for you.

Thank you once again for bringing this matter to our attention and I do hope we may continue to look forward to your valued custom.

Kind regards

***** ***
Customer Service Executive
Chief Executive's Office

Emily_Rachel

just spotted the nutty nest is open. Hurry!

yasu0220

ROCKINGHAM wrote: »

Nutty Nest Unguarded!

Thx just got one

OVYONE

Great New thread.

Well done Snap-ant!!!!!
:j:j:j:j

ellie14

Emily_Rachel wrote: »

just spotted the nutty nest is open. Hurry!

Any links to this ..thanks

izzy65

ROCKINGHAM wrote: »

Nutty Nest Unguarded!

Thank you , got my first win :j

Emily_Rachel

ellie14 wrote: »

Any links to this ..thanks

It will be on again tomorrow, but type crunchy nut into facebook. Go to nutty nest. When nest is unguarded you can grab a box of cranberry almond crunchy nut cornflakes.

eightieschick88

vanilla_twist wrote: »

This was the link I bought from there is also a code fro £3.50 off making it £34.50 hth
V x

Yes same here, got it for £34.50 from Feelunique - bargain! However that has now went back up to £45 unfortunately and is also out of stock. Someone had mentioned it in the last thread that they were thinking of getting it but it was OOS. pokey128 has posted further down the original thread about finding it at Lookfantastic for £38 though so slightly more expensive but still good I thought.

izzy65

wackynut wrote: »

Below is a copy of an email I had back today. It is all still very confusing. :mad:

Thank you for your further email and the link to the voucher you are querying. I now fully appreciate that you were referring to Reloaded, the energy drink.

The terms and conditions of this voucher are one free can per purchase of one or more further cans at full price, and the staff should only accept one within any given transaction.

As this is a product that is being withdrawn from our range, our Buyer was unaware of the promotion and information on it would therefore not have been passed to the stores in the usual way. I am sorry that this has inconvenienced you.

Should you have any queries when trying to redeem one coupon per transaction, please ask to see the Customer Services Manager, ***** at our ****** store in the ***** *****. She has a note of the difficulty you have had in redeeming your coupons and will endeavour to assist you with any other coupons, if appropriate.

I am sorry that you have encountered difficulties and hope that this will resolve the matter for you.

Thank you once again for bringing this matter to our attention and I do hope we may continue to look forward to your valued custom.

Kind regards

***** ***
Customer Service Executive
Chief Executive's Office

Really, where did she read this, as far as I can see on the coupon it says the usual one can per coupon per purchase. They really do make up the rules as they see fit.:mad:

SpiralingDown

Don't think I won any crunchie nut . Nest was unguarded when I put my details in but when I clicked submit it became guarded again, ah well first time I tried so maybe tomorrow.

I've a meeting with DSes head of year in the morning to try and sort out his problems before it goes too far, she wanted to wait until after half term but I know that by then it'll be forgotten about so wanted one before.