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insurance voucher
kate1976
Posts: 2,021 Forumite
Might be in the wrong place so apologies if I am but here goes!
My insurance have finally paid out after I was burgled and I was contacted the other day to tell me a £399 voucher for PC world would be sent to cover my stolen laptop and I'd have to pay excess of £60 before using it, that's fine!
Today I receive voucher and I'm confused (doesn't take much trust me!!) Anyway it says:
value of replacement product(s) - 414.98
Excess (to be collected in store) - 60.00
Voucher value - 354.98
What happened to the £399?! I've had a really hard battle with the insurance people and I'm happy they've finally settled but I just don't understand this voucher lark! I'm really sorry if this post makes no sense I'm full of a cold and a little fuzzy headed!!:o
Any ideas?
Thanks in advance!
My insurance have finally paid out after I was burgled and I was contacted the other day to tell me a £399 voucher for PC world would be sent to cover my stolen laptop and I'd have to pay excess of £60 before using it, that's fine!
Today I receive voucher and I'm confused (doesn't take much trust me!!) Anyway it says:
value of replacement product(s) - 414.98
Excess (to be collected in store) - 60.00
Voucher value - 354.98
What happened to the £399?! I've had a really hard battle with the insurance people and I'm happy they've finally settled but I just don't understand this voucher lark! I'm really sorry if this post makes no sense I'm full of a cold and a little fuzzy headed!!:o
Any ideas?
Thanks in advance!
Kate
xxx :Axxx
xxx :Axxx
"A bank is a place where they lend you an umbrella in fair weather
and ask for it back when it begins to rain."
and ask for it back when it begins to rain."
Stay safe, stay sane, stay smiley!
0
Comments
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Looks like they have paid you a little more than £399. Ok, its only £25 but its a bit better than they said.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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Thanks for the reply! The chap on the telephone the other day said I'd have £399 to spend whereas I now have £354.98 to spend!
Maybe I'm just too fuzzy headed for this insurance malarky today but I'm just not getting it!!:oKate
xxx :Axxx
"A bank is a place where they lend you an umbrella in fair weather
and ask for it back when it begins to rain."
Stay safe, stay sane, stay smiley!0 -
He said you would get £399 but have to pay a £60 excess. Making £339.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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Do you know I feel so very silly now, it's just suddenly clicked and everything has fallen into place!!
Thank you so much for taking your time to help a dozy mare like me!!:beer: Kate
xxx :Axxx
"A bank is a place where they lend you an umbrella in fair weather
and ask for it back when it begins to rain."
Stay safe, stay sane, stay smiley!0
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