Ripped off by PC Callout (computer repair) Ltd

rippedoff1234 · 23 October 2012 at 8:47PM

(there is an old thread on this but i thought they deserve a new one as they are still ripping people off)
I would like to alert the forum to a computer repair company called PC Callout Ltd . They sent one of their local engineers out to repair my computer on a ‘no fix no fee’ basis . the engineer said my motherboard & processor had gone and it would take 4-5 hours to fix it and cost £370 ! As this is more than a new computer would cost I refused , yet I was still forced to pay £60 fee as I hadn’t “given him the chance to fix it” !
When I took the computer into a local repair shop they said it was only the power pack (cost of repair ; £55) and there was nothing wrong with the motherboard or processor. Yet PC Callout Ltd completely refuse to refund my money , even though I have caught them out for fraud !
What a farce that fraudsters like this are allowed to operate in his country , even being allowed to use Government job centres (they have a record of employing staff and not paying them after weeks worth of work!) to perpetuate their crimes !
If your computer goes down , use a local shop as 2 other national companies were exposed on watchdog the other week, operating in a similar manner

peter_the_piper · 23 October 2012 at 9:33PM

Cash or C. Card? If card see about a chargeback. Get written quote from repair man as backup.

maninthestreet · 23 October 2012 at 11:05PM

Report them to TS - if they get enough reports, they may take action against them.

rippedoff1234 · 25 October 2012 at 5:15PM

already done! I don't know if it will do any good but you gotta try.
Cash sadly - and they wouldn't even give me a receipt!! The bloke was that shifty i didn't want to trust him with credit card