Annoying registration pop-up

pure-angel1103

I recently bought a new laptop - Compaq C504EU with Vista. Every time I switch it on I get a pop-up inviting me to register my PC to maximise my ownership and support experience. I then get the choice to register now, later, or never.

I've selected all 3 options at various points in the past but it still keeps popping up and driving me crazy. How can I get rid of it for good? Have had a look through computer but can't see anything obvious.

CHR15

Have a look in Start=>All programs=> Start up

If it is on there, Right click it and select Delete.


Or...

Windows key + R

Type MSCONFIG

Startup Tab

Uncheck the entry if it is there. Reboot.

pure-angel1103

Hmm, it's not in either of those places. Does that mean it actually is uninstalled then? If so, why is it still on the Add/Remove Program list and in my Games folder?

CHR15

If its in the Add/Remove list, why not remove it?

I dont really understand why it would be in a Games folder though.

Is it a COMPAQ program which is trying to open?

Or is it asking you to activate Vista?

pure-angel1103

God ignore that last post of mine - was typing another question about a game issue and got totally confused what I was replying to. Give me a min to just go back to the start and re-read

pure-angel1103

Right, I'm back with the thread now, sorry about that! Can't see anything in either of those two places to do with Compaq Registration.

It's a Compaq program, if I click on the Register Now button it takes me to a Compaq form to fill in my details and send to them. I then get a Congratulations, you've set-up a personalised service message, but within 30mins the pop-up will re-appear.

Am I making any sense?

CHR15

So its a pop up reminder?

I thought it only appeared when you started your PC, hence looking in the Startup locations.

Once you have run it, I assume you have rebooted but it continues to appear.

I dont have experience of that particular problem but you could run this:

http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx

This will list pretty much everything configured to start or scheduled to run on your PC.

Just right click the entry and delete it.


I dont like the sound of a Personalised Service message. I get hints of spam, even if it IS compaq.

skipwitch7

pure-angel1103 wrote: »

I recently bought a new laptop - Compaq C504EU with Vista. Every time I switch it on I get a pop-up inviting me to register my PC to maximise my ownership and support experience. I then get the choice to register now, later, or never.

I've selected all 3 options at various points in the past but it still keeps popping up and driving me crazy. How can I get rid of it for good? Have had a look through computer but can't see anything obvious.

all the info you need is here:
http://http://www.notebookforums.com/post2594243.html

I had exactly the same problem and this sorted it out :beer:

albertross_2

http://www.notebookforums.com/post2594243.html