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swift cover car insurance

Had so much trouble with this company, be warned don't let their low quotes fool you. After sales customer service is non existent and am still waiting refund of payment for a cancelled policy. Disgraceful service

Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I had their car and travel insurance-found the travel insurance very quick when I claimed,in fact I put them on the 5star service board.
  • tripled
    tripled Posts: 2,883 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I have never understood their claim not to have callcentres, when they have several contact telephone numbers on their site. And surely you must speak to them to report a claim as well?
  • i have always found them very good. only problem i had was a post office refusing to accept the certificate that i had printed out as intructed - however i took it elsewhere and it was fine.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    tripled wrote: »
    I have never understood their claim not to have callcentres, when they have several contact telephone numbers on their site. And surely you must speak to them to report a claim as well?

    think they tell you this to discourage you,but there is a human voice you can speak to.
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