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Ebay and Parcelforce Express24

Hi,

Posted an item to a buyer this morning (Saturday) from a post office using Parcelforce Express24.
Just checked the tracking number on the receipt and it is showing as not valid / no details.

Is this normal on a Saturday?
Getting concerned as the item is worth £80.
Luckily its insured if lost, but could become a lot of aggro!
Cheers
TB

Comments

  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I had that with a special delivery item in the week, number continually showed up as 'not valid'. It did arrive after 2 days though and RM have said I can claim my postage element back- and they didn't seem at all susprised about the lack of any tracking.

    In all the years I have been selling that is only the 2nd time I have ever had any issues with special delivery, the other being about 9 years ago. Maybe they have a glitch in their system.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • RFW
    RFW Posts: 10,494 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Parcelforce only officially work Monday to Friday (unless you use their Saturday delivery service). It won't likely be in their system until Monday.
    .
  • parcelforce deliver on a saturday - but they do not collect from post offices on a saturday. A parcelforce 24 sent on a saturday is guaranteed for tuesday as there is no sorting done over the weekend...
  • TKPeters
    TKPeters Posts: 1,877 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Uniform Washer
    Your parcel will not be picked till Monday & once at the National Hub, the tracking will update
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