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Waiting time before reporting non-payer on Ebay?

As the title suggests, how long does everyone wait for a payment before they contact Ebay to report non-payment?

I must've been fairly lucky 'til now as I've yet to have anyone not pay me for any items I've sold so I'm not sure what the next step is.

Thanks, Birdy.
It's wouldn't have not wouldn't of, shouldn't have not shouldn't of and couldn't have not couldn't of. Geddit?

Comments

  • soolin
    soolin Posts: 74,421 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I don't waste too much time at all and open an NPB usually on day 4 or 5. Yu can open a dispute as early as day 4 after auction ends.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Birdy12
    Birdy12 Posts: 589 Forumite
    Part of the Furniture Combo Breaker
    Thanks Soolin. I've just opened a non-payment case. Do I just sit tight now and wait for Ebay to contact the buyer? Is that the way it works?

    Birdy
    It's wouldn't have not wouldn't of, shouldn't have not shouldn't of and couldn't have not couldn't of. Geddit?
  • techspec
    techspec Posts: 4,464 Forumite
    I find if i do it before 6-7 days i get abuse. So i send a reminder after 4 days - and file after 6/7.

    If the buyer has no feedback - i might do it after 4.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Birdy12 wrote: »
    Thanks Soolin. I've just opened a non-payment case. Do I just sit tight now and wait for Ebay to contact the buyer? Is that the way it works?

    Birdy

    The buyer now has four days to pay. If they pay then the case closes. If they don't pay, you can close the case and your buyer will get a strike and you will get your final value fees refunded and neither of you will be able to leave feedback, so best to block this bidder and sell again.
  • soolin
    soolin Posts: 74,421 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Yes always a good idea to block any buyer that you have to open an NPB on.

    One other thing, these strikes are important and can be used by a seller to weed out rotten buyers- so make sure you set your seller preferences to exclude bidders with two or more strikes. Looking at my logs that requirement has blocked over a dozen bidders on my business account in the past 60 days.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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