The Norfolk hamper company thread

adoreholidays

J20BABY wrote: »

OOPS my mistake it was showing 2 in basket dooh. It says to click collect at delivery option to avoid delivery of £4.99 but haven't seen this option and paypal saying pay and still showing the £14.99 worried if click transaction will be completed at £14.99 went back at can't see anywhere I can alter this

tick deliver to store. It tells you to.



I rang and they gave me the code over the phone.[/QUOTE]


Thanks J20BABY & shoppingmum just done this and placed order :j:j:j:T:beer: they really do sound a very friendly company on the phone makes a real difference :A

czerniacha

anyone knows which company they use to deliver the hampers please?

karlie88

My boyfriend just spoke to Neil. He said that the company sound really friendly and approachable.

He also said that they are withdrawing the hamper offer by the end of today due to the high level of interest they've had.

:eek:

I think that this is a good move. If they take on too many customers then that'll have an effect on customer satisfaction and service i.e. delayed hampers, poorly made, late replies to emails etc.

Glad we got our order in today.

poppie123

czerniacha wrote: »

anyone knows which company they use to deliver the hampers please?

I would like to know this too please

debtaghh

They use Uk mail.

quintwins

Grrr i've ben eyeing these up for ages and just seen that they are doing the extra deal for £20 and decided to go for it only to relise they don't post to n.i

I've emailed customer services to ask if they'll post all 24 to me at once, i don't think this will cost anymore (infact it's prob cheaper) than if they sent anyone in the mainland one a month.

czerniacha

never mind, just ordered the membership and 12+12 deal, total cost 102.99(phoned for the discount code straight away)

also asked about the delivery and they use UK Mail and CityLink
(glad it's not Hermes but still would be prefer different ones)

Thank you very much, hope it's gonna be worth it!
Now I need to figure out what hampers I want and when

debi1402

hi added 12plus 12 to basket
do you get to choose which hampers you get cant seem to be able to do this
any help much grateful tahnks x

debtaghh

debi1402 wrote: »

hi added 12plus 12 to basket
do you get to choose which hampers you get cant seem to be able to do this
any help much grateful tahnks x

I think you can just email them each month what you want.

A_Phoenix_of_Tangerine

karlie88 wrote: »

My boyfriend just spoke to Neil. He said that the company sound really friendly and approachable.

He also said that they are withdrawing the hamper offer by the end of today due to the high level of interest they've had.

:eek:

I think that this is a good move. If they take on too many customers then that'll have an effect on customer satisfaction and service i.e. delayed hampers, poorly made, late replies to emails etc.

Glad we got our order in today.

Thanks so much for this info! I'd ordered the membership yesterday, and was going to wait semi-patiently for the code to arrive, but after reading your post I decided to ring them up -got the code- and placed my order before it was too late. Ahhhhhr, SO EXCITTED!! :j:beer::j