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SANTANDER - disturbing news

Just phoned Santander business banking to ensuire why an online payment had left our account THREE TIMES. Apparently this is a "known issue" which they are working hard to fix "as a matter of priority". They have agreed to refund the money but can't give me a timescale.

Fortunately this was a small payment but it could presumably just as easily emptied the company's account.

Comments

  • tambdy
    tambdy Posts: 36 Forumite
    This could cause alot of people problems and from previous dealings with them they can be ruthless.
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