zonealarm not always starting at startup

gaming_guy

sometimes zonealarm does not start at startup (most times it starts up ok), and i have to manually enable it. all the entries associated with zonealarm are ticked in the msconfig utility. this problem has only started recently.

i am using windows XP

alanwjones

Have you updated to the new version 7.0.337 ? if not doing so might solve your problem . Alan.

gaming_guy

i will try that, and see if it helps

Chippy_Minton

Start - Run - type eventvwr.msc - OK and look for errors or warnings in the application event log.

gaming_guy

nothing there. just going to update ZA now

gaming_guy

just updated ZA. it seems to have mucked up AVG now

skiddy2k

Uninstall ZoneAlarm, restart and install it again (make sure its the newest version you install)

Mercenary

You should not be running ZA and AVG together (unless you're talking about AVG Antispyware).
Only run ONE antivirus programme at a time.

espresso

Mercenary wrote: »

You should not be running ZA and AVG together (unless you're talking about AVG Antispyware).
Only run ONE antivirus programme at a time.

Please ignore, Zone Alarm is a firewall and AVG an anti-virus.

:rolleyes:

skiddy2k

Mercenary wrote: »

You should not be running ZA and AVG together (unless you're talking about AVG Antispyware).
Only run ONE antivirus programme at a time.

Depends... ZAfree (firewall) or ZApro doesnt have AV and its safe to run AVG alongside it

gaming_guy

i have AVG antivirus and the free ZA firewall, and the inbuilt windows one off.

i think i have sorted the ZA problem now.

AVG keeps telling me that the resident shield is off and the anti virus bit says that the component could not be determined. connection failed. i think it may be a dodgy update or something to do with ZA as it worked fine before i uninstalled ZA. i have reinstalled AVG and it was ok, until i updated AVG then it said the above messages