New Credit Card Conditions

andy123456789

Gromitt wrote: »

It means that if you claim for example PPI and they decide they owe you 5K, then they'll use this money to pay off your debts and only actually give you what is left over, if anything.

So i would have to go down the road of cliaming myself then and not waiting for them to do it for me?

andy123456789

_Andy_ wrote: »

Have you rung them and asked?

No not rung as yet with them saying i dont have to do anything i was thinking purhapes there going to refund and credit the account without me having to do anything.

andy123456789

opinions4u wrote: »

Sounds perfectly reasonable to me.

Me to am more than happy for them to reduce the outstanding bal just hope they do it fairly and give you more of a idea:T of how much and when.

Gromitt

andy123456789 wrote: »

So i would have to go down the road of cliaming myself then and not waiting for them to do it for me?

It means you don't have to do anything if you accept the new condition. If you don't accept the condition you can cancel your account, but you will of course still owe the balance.

If you want to claim PPI, then you'll have to do that separately. They will most definitely not do it without you asking for it (if you are even eligible for such compensation)