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My Rights- 3 & a half years after purchasing a new build Flat?
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Hairymonster wrote: »Scottishblondie- yes Hacking and Paterson are my factor for the building but it's not them I had previously been dealing with; for the past 3 leaks I have phoned the building company. Should this change? though surely management company fixing this now would interfere on the 10 years NHBC warranty posters are talking about? The factor fee does include buildings insurance but I don't want the builders to say they have no liability now the management company take care of the building; as far as I'm aware the leak has been there since the start so shouldn't the building company be held accountable?
I meant that they should be able to help you get things moving - as it is affecting the structure of the building it isn't just your problem. The factor of my building helped us to make a claim on the NHBC warranty when it was discovered that substandard construction was letting water into several properties.
At this point you seem to be getting nowhere with the builder - it's time to go to the NHBC, and your factor may be helpful in doing this. At the very least they need to be made aware that this problem exists.0
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