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Should a PPI settlement include a compensation amount?

Hi,

I had a missold PPI settlement from Nationwide which included a compensation amount as well as PPI premium redress and taxable interest. I have also recieved a settlement offer for missold PPI from HSBC, this time it was only for the PPI premium redress and taxable interest, no compensation. Should compensation be included as standard, did I just get lucky with Nationwide or are HSBC just trying their luck to avoid having to pay compensation expecting me to just accept their offer?

Thanks for any advice

Phil

Comments

  • -taff
    -taff Posts: 15,616
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    No, compensation is not included as standard. Standard is refund of premiums plus interest, plus 8% interest.
    Non me fac calcitrare tuum culi
  • You are only entitled to be put into the position you would otherwise have been in.

    Occasionally there might be a modest payment for material distress and inconvenience but this is unusual.
  • Thanks for the replies, much appreciated, I'll count myself lucky and not be greedy then :)
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