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Right to refund of postage on mis-sold items from online shop?

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Comments

  • pmduk
    pmduk Posts: 10,712 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    unholyangel wrote: »
    If I hold an online chat with one of their reps, I screenshot that too.

    Most chat software I've used gives you the option to have an email transcript of the conversation sent to you.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    pmduk wrote: »
    Most chat software I've used gives you the option to have an email transcript of the conversation sent to you.

    I have a web browser add on called awesome screenshot. Can capture a whole page. Its basically screenshots but where with screenshots you only capture the visible part, this allows you to select whether you want to capture the visible part, a selected part or the whole page. Also lets you choose whether to upload, print, save etc and make basic edits.

    I used to get them emailed but I find the screenshots just easier now. Plus I dont need to receive spam this way :D
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • dixoncox
    dixoncox Posts: 3 Newbie
    I see the other tread on cheapdisabilityaids has been deleted.

    anyone know why?
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Maybe they wrote a lawyer's letter/email to MSE, and MSE took the easy option of deleting the thread? (MSE have previous for doing so - posts about Optical Express for example).
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 20 September 2015 at 12:06PM
    Bumped this old thread to reference
    now called " sensory education limited". Search the board.
  • MothballsWallet
    MothballsWallet Posts: 16,009 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    bod1467 wrote: »
    Maybe they wrote a lawyer's letter/email to MSE, and MSE took the easy option of deleting the thread? (MSE have previous for doing so - posts about Optical Express for example).
    Even more since Moneysupermarket bought up MSE.

    Perhaps Moneysupermarket bosses have shares in these companies? ;)
  • wrightk
    wrightk Posts: 975 Forumite
    MothballsWallet wrote: »
    Even more since Moneysupermarket bought up MSE.

    Perhaps Moneysupermarket bosses have shares in these companies? ;)

    no i was bribed by the director of company to remove the thread,in exchange for a refund over a £19.99 sensory lightbulb which failed in 2 weeks. he was threatening all sorts of legal action,with the thread appearing at number 2 on google under the website cheapdisabilityaids.co.uk .ive kept all the emails from the director.i gave in for the sake of my daughters lightbulb as she was really distressed at this point
    Even a stopped clock tells the right time twice a day, and for once I'm inclined to believe Withnail is right. We are indeed drifting into the arena of the unwell.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 21 September 2015 at 4:41PM
    [text removed by forum team]
  • stevemLS
    stevemLS Posts: 1,067 Forumite
    Legal action for £9.91?

    I wouldn't.

    All the links above are broken according to my browser.

    http://www.cheapdisabilityaids.co.uk/colour-storm-ball-jumbo-2646-p.asp is "with hand" and specifies size. I don't know how to find cached copies.

    There is no way I would pay £7.99 P&P for an item costing a fiver, but I guess that is not the point.
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