ING Direct joining Barclays

trikidy

Just had an email, just thought i'd post it for other customers and general chat

We wanted to let you know directly that it has been announced that ING Direct N.V has entered into an agreement with Barclays to acquire ING Direct UK’s savings and mortgage business.

This decision is a result of ING Group’s continued evaluation of its portfolio of businesses, in line with its stated objectives of sharpening its focus and streamlining the group. It is expected that the actual transfer of ING Direct UK’s savings and mortgage business will take place during the second quarter of 2013.

ING Direct UK is a good fit with Barclays existing UK Retail Banking Business that looks after more than 15 million personal and 700,000 business customers in the UK. With a network of around 1600 branches in the UK, customers can bank in person, over the phone, online and through mobile applications. Barclays look forward to continuing to provide a secure home for your savings and/or mortgage in the future.

There will be no immediate effect on the services you currently receive.

Should I do anything?
For the moment nothing changes at ING Direct UK and you don’t have to do anything (apart from ensuring we have the most up to date postal mailing address for you) because in a few weeks from now we will be sending you, by post, full details of the proposed transfer and what it means for you.

What does this mean for me?
At the moment nothing changes. If you have an ING Direct UK Savings or Mortgage Account, all your usual services will be available to you. We will write to you shortly with further information about the proposed transfer and what it will mean for you. You do not need to take any action for the proposed transfer to take effect.

If you have ING Direct UK Home Insurance, as previously notified, Legal and General will be in touch with you to offer a quote on renewal (unless you have requested not to hear from them) and this remains the same.

Does this affect my cover under the Dutch Deposit Guarantee scheme?
There will be no immediate effect to your current cover under the Dutch Deposit Guarantee scheme, whilst ING Direct UK continues to be part of ING Direct N.V. We will write to you again as the transfer progresses to explain how protection will eventually move to the UK Financial Services Compensation Scheme as a result of the proposed transfer.

I am currently receiving a ‘guaranteed’ rate on my savings – will this change?
All guaranteed rates will remain unchanged.

In conclusion
We will not be making changes to the way your account (s) operates at the moment and you do not need to take any action for the proposed transfer to take effect.

However, if you do wish to contact us:

By phone:
Savings Customers please call us on 0800 561 8832
Mortgage Customers please call us on 0800 183 1368

By post:
ING Direct, FREEPOST NATW1784, Reading, Berkshire, RG6 1BR

You can also contact Barclays.

We will also be updating our website ingdirect.co.uk with details on the proposed transfer as it becomes available, so please check here for further updates.

You will be receiving further and more detailed information shortly, covering the next steps in the process.

We would also like to take this opportunity to reassure you that we will be working closely with Barclays over the coming weeks and months to ensure that the proposed transfer takes place as smoothly as possible, with minimum disruption to you.

Yours sincerely


Richard Doe
Chief Executive Officer

Wheres_My_Cashback

https://forums.moneysavingexpert.com/discussion/4222287

Glen_Clark

trikidy wrote: »

ING Direct UK is a good fit with Barclays

Yours sincerely


Richard Doe
Chief Executive Officer

I agree, they are alike. I had an account with ING and tried to open another when the bonus ended. I discovered I coudn't open another for 6 months. So ING don't want 'rate tarts' like me. They just want mugs who will leave their money in earning 0.1%. Just like Barclays I guess.