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scottish power on line problems
Hi
Apologies if this is the wrong place for my question, but is anyone having trouble logging on to their on line account. I have just switched to them and could access my accoumt untill last thursday when message at log on said my password did not match their records went down the forgot password route and was advised new password would be e-mailed. No e-mail received tried to telephone anticipated wait 2-3 hours.:mad:
Apologies if this is the wrong place for my question, but is anyone having trouble logging on to their on line account. I have just switched to them and could access my accoumt untill last thursday when message at log on said my password did not match their records went down the forgot password route and was advised new password would be e-mailed. No e-mail received tried to telephone anticipated wait 2-3 hours.:mad:
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Comments
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I logged onto my SP online acc today without any difficulty....0
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Go on to their site and get them to give you a ring back. I have been with them for a long time and have always found them to be reasonable and flexible. Always rang back quite quickly best to ask for ring back when they are least busyHi
Apologies if this is the wrong place for my question, but is anyone having trouble logging on to their on line account. I have just switched to them and could access my accoumt untill last thursday when message at log on said my password did not match their records went down the forgot password route and was advised new password would be e-mailed. No e-mail received tried to telephone anticipated wait 2-3 hours.:mad:"Look after your pennies and your pounds will look after themselves"0 -
Hi Forever21 if you e-mail your account details to [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL] I can take a look for you. Thanks David @ ScottishPower“Official Company Representative
I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Hi Forever21 if you e-mail your account details to [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL] I can take a look for you. Thanks David @ ScottishPower
Thanks for your offer David, but just received an e-mail to day with a temporary password and have logged on :j0 -
Glad you got it sorted. David @ ScottishPower“Official Company Representative
I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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