Housing Association - I'm a leaseholder & they've put anti social tenant downstairs

propertyman

What you will find with HA's and the like is that they are reluctant to deal with these situations where a simple approach will not work.

It costs them huge time resources to deal with complaints and they end up rehousing them anyway.

that drags the quality of life down (hence my suggestion of " live in an old mines as the result of your bad behaviour") for the rest of the normal well adjusted people living there.

Moreover they get extra money for taking it off the local Council but do not always have the training or experience to deal with it.

The rest of the various options are excellent but be prepared to fight and push the HA into action.

Understand their ASB policy, research your rights and use the formal complaints procedure to get .
them to act.

Any time you come in contact with them do not video it but record it and transcribe it later - not as " I have you on tape" but as an accurate record for you to use.

Fire_Fox

Sapphire009 wrote: »

Again, thank you very much to everyone for your advice. Just for the record, no my husband did not say anything racist to her. What is so disturbing but I'm sure not unusual is that our reasonable request to keep her intolerable music levels down has been whipped up by her into a storm of false allegations and abuse and the racial card has been raised as a trump card (so she obviously believes) in an attempt to deflect attention from her behaviour and attempt in invalidate all our complaints.

We will definitely contact Shelter. Many thanks for your support.

Again this is why you need to use the proper channels, such as noise diaries and not approach her directly. The noise stuff can be backed up by other neighbours and can even be recorded by EH. Work together, she can't sensibly claim that ALL the neighbours are racist AND you are all inventing the noise that EH has witnessed or recorded and she certainly cannot prove something you have not done.

The HA cannot ignore all the neighbours AND environmental health AND the antisocial behaviour unit AND the police AND your MP/ ward councillors forever. They can - rightly or wrongly - fail to act upon a few 'he said she said' complaints. Evidence, evidence, evidence.