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Selling on eBay... Need help

Greetings to all!

A short time ago I started to sell on eBay. But the problem is that I have only a few items sold. I observe that similar items that even cost more are bought within a few hours. Is it a matter of feedbacks? Should I use additional software? It'd be great to hear your suggestions and advices.

Comments

  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    Feedback and status (business/private) often make a difference to buyers. I don't buy certain items at all on eBay, and if I did I would only buy from a business because of increased security on purchases (I have more legal rights than buying from a private seller). That might be part of the disparity as well as raw feedback ratings. There are things I am prepared to buy from private sellers, but having had a disappointing experience only very recently, I'm reconsidering even selling such stuff myself :(.

    Also check your prices, including postage charges, are absolutely competitive. I've given up selling books on eBay - I get better prices (and a postage credit from which fees are taken) on Amazon and I am in competition with a lot of people who can send for much less than I can (having big accounts with Royal Mail) so for cheapo books that they can churn out for pence, it's not worth it. Just tighten everything up - you are in fierce competition so you can't afford to massage the prices up to reflect what you think the item is really worth and think buyers are cheapskates for going for the competition's low prices, or lard postage with what it costs you to drive to the PO - you need to charge stamp cost plus the bare minimum you will accept for it :( and make a few sales to get your feedback up. You can't drop the ball on competitiveness either once that happens.

    Happily I have other stuff to sell later on when I can be bothered to list them.

    If you are actually selling things (I mean, making actual sales, rather than just putting up listings), persevere - once you get up to a certain feedback percentage (you might boost this by buying what you need through eBay, as most sellers still leave buyer feedback) things might take off a bit.

    Good luck. You will probably need it!
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • Thanks for the information, Crowqueen. It's very useful. Speaking about feedbacks, I have 90% of positive feedbacks as a buyer, so maybe my listing is the problem? How can I make it more attractive? Maybe you can advise a software for effective sales managment? I'd really appreciate that))
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