Win32.Trustin

pchelpman

Hi Whits

You say you "still got the virus".

I see it's in quarantie but does the program tell you exactly where on your computer the virus is/was located before it put it in quarantine? Post the location address to this thread if identified.

Always remember this may be a false result. A ghost. Not really there.

What little I know of this Trustin malware it can hide in system restore points BUT, before we mess around removing SR points, do this.


Make sure you have exposed all Hidden Files & Folders.

To enable the viewing of Hidden files follow these steps:

1. Close all programs so that you are at your desktop.
2. Double-click on the My Computer icon.
3. Select the Tools menu and click Folder Options.
4. After the new window appears select the View tab.
5. Put a checkmark in the checkbox labeled Display the contents of system folders.
6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
9. Press the Apply button and then the OK button and close My Computer.

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If you are on Windows 2000 or XP ....

Download Ewido/AVG Anti Spyware from here ….

http://www.ewido.net/en/

It has a fully working 30 day trial period.

Install it and update it to the latest definitions.

Do NOT use it yet.


Now boot to safe mode. Here’s a “how to” if you’re not sure ..

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406


When in safe mode run a full system scan with AVGAS and let it fix what it wants to.

REMEMBER TO SAVE THE SCAN REPORT and also remember where you saved it.

Reboot to normal mode and use the computer as you would usually do.

[FOOTNOTE > this is a good program to use as an “on demand” scanner even after the trial period is over. Keep it updated and use it to scan your computer from time to time].

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Copy and paste both the AVG AS scan report and a fresh HJT logfile WITH THE HEADERS to this thread.

Please also update us on what's happening now. Are you still getting reports of the Trustin malware? Is your computer misbehaving in any way?


PCH

skiddy2k

Can you post screenshots of the virus detection or at least the directory and file name