Non-paying bidders

Iwani

Hello all,
I've been selling loads of bits and bobs on Ebay lately and have come across several non paying bidders lately :mad: I have opened and closed cases on all of them and it says this will be recorded as a strike against them.

My question is: how can you see on a persons profile where these strikes are recorded? I'm looking at one of them right now and I'm obviously dense but I just can't see it - and if I'm actively looking for it and failing how on earth would anyone be expected to notice it? Very annoying as all have 100% positive feedback, but now I actually read it it's all the same story of non-payment.

Lesson certainly learned here - always read the feedback regardless of 100% positive!:o

soolin

Iwani wrote: »

Hello all,
I've been selling loads of bits and bobs on Ebay lately and have come across several non paying bidders lately :mad: I have opened and closed cases on all of them and it says this will be recorded as a strike against them.

My question is: how can you see on a persons profile where these strikes are recorded? I'm looking at one of them right now and I'm obviously dense but I just can't see it - and if I'm actively looking for it and failing how on earth would anyone be expected to notice it? Very annoying as all have 100% positive feedback, but now I actually read it it's all the same story of non-payment.

Lesson certainly learned here - always read the feedback regardless of 100% positive!:o

You cannot see the strikes. However you can block bidders with 2 or more strikes so shouldn't be troubled by them.

However , if the buyer has false positives they may well have got the strikes removed .

Blame the sellers who prefer to leave a false positive than give a strike that lasts

Iwani

Thank you, that explains lots! I've just figured out how to block striked (is that a word?!) bidders so hopefully that'll help and I will be scrutinizing feedback in future too. Can I cancel a bidder if I want to?

Mmm false positives don't help do they, I didn't leave one because I didn't want to bump their score up! I hope karma gets them and they get a big fat wedgie. Or worse.

TAG

I had a bidder back in the summer. At the time they had 0 feedback and had literally opened their account the day they bid on my item.

Anyway, they won it and never paid so I went the NPB route.

They now have got 4 false positives all saying that they don't pay, no comms, avoid like the plague etc. I have to say, it irritates me that sellers do that. Why not just go through with a NPB case?

Having learnt a lot on this board. I now take a firm but fair approach with NPB's and to date (fingers crossed and touching as much wood as possible) I have had no problems. Probably jinxed myself now.

Occasionally, there is an exception to the rule like the request from 'a friend' of a winning bidder. Would I close the case I had opened? As the bidder was in hospital and would be out on the Friday and they would definitely pay then.

No, I didn't close the case and to be honest I didn't really believe the 'story'. I just messaged to say I would leave the case open until the Monday, in effect giving her 11 days in total to pay. She did actually pay on the Friday as had been promised.

I find that NPB's do tend to be like buses. None for ages and then 4 come along at once.

porto_bello

TAG wrote: »

They now have got 4 false positives all saying that they don't pay, no comms, avoid like the plague etc. I have to say, it irritates me that sellers do that. Why not just go through with a NPB case?

I always do a NPB case for non-payers and always used to, though in addition, I always used to leave a false positive, under the false impression that I was helping future sellers in seeing, at an early stage, that they had a non-payer on their hands... Now I know better!

Unfortunately, just as I used to do so, until sellers are aware that leaving a false positive is undermining the NPB case - and potentially their own account, (since it's a breach of policy), they will continue leaving them.