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I won but I'm not getting the prize, your views :-(

holidaymonster
holidaymonster Posts: 193 Forumite
Part of the Furniture Combo Breaker
edited 8 October 2012 at 5:22PM in I won! I won! I won!
I got an e-mail last week saying I had won a watch, I wasn't sure if I had won for definite because I also got two futher emails saying I had been unsucsessful so I decided to leave and see if anyone contacted me or even better the watch turned up, two weeks later I heard nothing (and believe me I sit next to my phone and pray for it to ring with a fabulous win !!) I contacted them today and they said 'yes I have won but because they couldn't contact me they've given it to someone else in accordance with the t&C's :( How do I know they did contact me ?? I have had no missed calls on my phone, no messages on my voicemail nothing. Feel a bit sad about this tbh, would of been a lovely win.
Buena Suerte !!!!:beer:
«1

Comments

  • just found this in the terms and conditions too !!!' If we are unable to get a response we send a second email and will phone the winner on the contact number provided.'- I didn't get a second e-mail !!!!
    Buena Suerte !!!!:beer:
  • kimmy393
    kimmy393 Posts: 5,472 Forumite
    contact the IPM
    2015 Big wins: luxury 7 night holiday in sharm el sheikh, theatre tix, £123, IPad Air 16gb, Night in London hotel celebjuicetix :, Portable dvd playerT

    Best 2014: £900 VIP cheltenham races day, £200 H&M voucher, £300 camera, 2 nights luxury apt Harrogate, 5 nights glamping cumbria
    Total:2010: £10,531, 2011:£11,075
  • That doesn't sound fair to me, isn't there anyone in charge who you can contact? I would say not enough effort was made to contact me. Hope you get your win :)
    Comping since Sept 2012
    Biggest wins :j- 40" Samsung HD Smart TV, iPad mini,
    8 Alton Towers tickets with Smiler Fast Track
  • Whats the IPM kimmy393 ?
    I have replied asking them to confirm the number they contacted me on, I accept that if I have written my telephone number in wrong I miss out, but with the t&c's now saying second e-mail, why would I miss both ???
    Buena Suerte !!!!:beer:
  • starrybee
    starrybee Posts: 1,917 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Did you reply to their first email though?
  • holidaymonster
    holidaymonster Posts: 193 Forumite
    Part of the Furniture Combo Breaker
    edited 8 October 2012 at 5:06PM
    It was a computer generated e-mail, i'm assuming everyone got them ??

    It read :

    Hi * *,
    You have been successful in winning the prize blank

    The winner of this competition is * *

    The two further emails I recieved say the same apart from you have been un successful and the winners name ??
    Buena Suerte !!!!:beer:
  • Daphne01
    Daphne01 Posts: 22,145 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    It was a computer generated e-mail, i'm assuming everyone got them ??

    But you said it was an email informing you that you had won?

    I think you'll struggle tbh as they did try to contact you but you didn't answer them.

    Sorry you lost out on the prize :(
    A strong man stands up for himself, a stronger man stands up for others.




  • In the email they sent you, did they ask you to reply with your details, or anything like that?
  • there was nothing to say reply I assumed i had won and it would be sent out, they aslo say they tried to contact me but couldn't i.e phone and on their t&c's they say they send a second email and they didn't ?!
    Buena Suerte !!!!:beer:
  • no daisychain they didn't ask for a reply :(
    Buena Suerte !!!!:beer:
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