Strange ATM Withdrawal!!!

furlong86

Hi,Im new to this forum,so please forgive me if my thread doesnt fit into this catogory!!!

heres the thing


i went to my banks ATM machine yesterday (Ulster Bank) and i lifted £40 from it,i then went home and i checked my balance online as i forgot to when at the bank,and to my shock! i saw two really strange ATM withdrawals from my account, look at below that is what it says on my online account statement,and i also check my balance at the atm and it was the same! how could this have happen what can i do about this,the strange thing about the atm withdrawals is well see for yourself the amount takin TWICE!!!!!!

7 Apr 2007 ATM - - 40.00 -
7 Apr 2007 ATM - - 69.80 -
7 Apr 2007 ATM - - 69.80 -


thats the way it is on my account

can someone help me out of what i should do about this,thanks

iceicebaby

OMG the thing that confuses me is how can they withdraw£9.80p from a cash point ?

It could be a withdrawal made abroad and when its converted to pounds it comes out as 69.80

I assume youve not been abroad then ?

Kilty_2

Contact your bank ASAP.

Don't most have a 24 hour call centre for suspected fraud?

furlong86

hi,no i havent been abroad since last august,though i never even used my switch card once!!!,i did contact the bank they suspect my card has been copied,but its the atm method that is troubling me,usually it would be a strange direct debit you'd suspect of a fraud scam!!!,im really confussed!

Kilty_2

If your card has been copied, someone's used it at an ATM abroad to withdraw cash. That also indicates they have your PIN though, so you've probably fallen victim to a scam where ATMs are equipped with cameras and card skimming devices capturing your PIN as well as your card's magnetic strip.

C_Ronaldo

id change ur pin asap and your card too

iceicebaby

Card cloning is far more common now that unauthorised direct debits.

When you called the bank and they said they suspected your card has been copied did they actually do anything about it like start the fraud process or cancel your card? If not get back on the phone to then and insist they do this. Ask them where the transaction took place.

Kilty_2

TBH if they didn't start the fraud investigation process and cancel the card I'd be looking for another bank.

judderman62

or, looking at the number of the posts the OP has made on MSE, this could be just a wind up/p*ss take along the lines of this post along similarish lines :

http://forums.moneysavingexpert.com/showthread.html?t=417070

could be the same person "having fun"

carolpinkdreamer

judderman62 wrote: »

or, looking at the number of the posts the OP has made on MSE, this could be just a wind up/p*ss take along the lines of this post along similarish lines :

http://forums.moneysavingexpert.com/showthread.html?t=417070

could be the same person "having fun"

Why would you think that? I think it's bit unfair of you to judge this new member so harshly. I took his query at face value and see no link with one that you quote.

judderman62

carolpinkdreamer wrote: »

Why would you think that? I think it's bit unfair of you to judge this new member so harshly. I took his query at face value and see no link with one that you quote.

note the words could be in my post. Also on the same day withdrawals at .00 pence and at .80 pence ?

not being harsh - just offering another possibility.