Code 31 error

pricebeater

Hi guys hope someone can help.
I unistalled a trial version of Nero 7 and now my drive has gone, I have tried unistalling and re-installing but that does not work, on device manager for my dvd writer it says Windows can not accsess the files required to run this device properley CODE 31 also I can' t get on the net using Mozilla when I click the icon nothing happens again I have also tried re-installing it does however run as I have disscovered through Task Manager and clicking Processes.
Any ideas.

albertross_2

try a system restore

Reluctant_spender

Have a look here - http://support.microsoft.com/kb/270008

pricebeater

Thanks Reluctant_spender that solved my Code 31 error just need to sort Firefox now

Chippy_Minton

For the Firefox problem, first make sure that firefox.exe isn't running in Task Manager. End the process if it is. Then click Start - Run - type firefox -p - OK. Create a new profile and start Firefox with that profile. If it runs ok, it probably means that your old profile was corrupt, in which case transfer the settings using this guide: http://kb.mozillazine.org/Migrating_settings_to_a_new_profile