Pvc u window / door fault

rossrjb

Hi,

I had an attempted break in last year and the insurance replaced the front door. The door was a profile 22 but the insurance fitted an eclipse profile.

The door that they fitted has had several problems and it has now concaved in the middle. I have requested that they now fit a profile 22 door that was there initially but the insurance company are saying that there contractors dont provide profile 22 and I have to have what they supply.

I have been told that the eclipse door is an old way of making the profile whereas the profile 22 has 6 layers or more making it better quality.

I was wandering what peoples thoughts were with these 2 profiles and should I insist with the insurance company?

Many thanks!:)

rossrjb

Hi,

Anybody able to help please?

societys_child

I think Profile 22 is the name of a door/ window manufacturer.

Eclipse profiles appear to make the profiles (frames etc) to make doors and windows.

Not heard of either of them so can't really comment.