Attacked at work, not a criminal matter, who's responsible then?

Kaz2904

I think she'd be happy if she got the cost of her holiday back so was able to go next year and actually do the stuff and to ensure that she doesn't lose any wages.
She will be put into the "red zone" for this sickness which means she will be called in for a meeting to discuss her sickness. She won't want this reflecting badly on her.
She wants to ensure that this type of thing doesn't happen to anyone else too. The procedures are there so we don't know why the information wasn't passed along about him needing a police escort into hospital.
We also don't know why there was no as required sedation prescribed for him.
She wants the family informed about what he did but the police have not been able to contact the wife despite ringing regularly. I believe the family are complaining about his care whilst he was in hospital and the fact that he had a wet pad on. They have complained that he was restrained (he wasn't). She wants them to know why she was unable to change his pad in that instance.

princessdon

i don't think you will be able to get the cost back. Realistically she made the choice to go, lack of enjoyment isn't a reason for compensation.

Eg When we went to Florida 2 years ago - my OH had just been told he was redundant. Can't say it was the trip we were expecting, I was sick with worry (and so didn't want to spend a penny more than needed), didn't want to go on any rides as felt sick etc etc.

Not everything is claimable.

Her injuries, her time off work, her "red zone" and future good practise is what I would concentrate on.

dori2o

Simple answer.

Join the Union. let them fight for the best possible resolution to this.

It may even force the employer to implement a change in how difficult patients are dealt with, making the working environment safer for everyone, and hopefully preventing this incident from ever happening again.

Kaz2904

This thread on another forum is quite interesting.... What do you all think?
http://www.staff.city.ac.uk/~ra917/psychiatric-nursing/threads/assaults.htm
It seems that it should be the criminal injuries people who deal with this and compensate her rather than the hospital having to accept responsibility for the actions of a patient. Now all she needs is to get her hands on a log number from the police so that she can proceed.
I think she'll struggle with this part.

princessdon

Even if she can get the CIB to compensate - there are tarriffs for injuries and I don't think it is the amount you are looking for. A quick google has fractured ribs at a set £1K. - So not going to cover her trip to Florida and themepark entry prices, let alone anything else.

pineapple123

I would advise anyone who works for the NHS as a frontline worker to belong to a union.
Incidents like this are not rare infact becoming a very common often daily occurance.

Mrs_Ryan

Unfortunately from working in this field and having been attacked constantly, I know from bitter experience that she will get absolutely nowhere. If patient has dementia (even if they're deemed to have insight) then it's expected that injury will be accepted as 'part of the job' As you already know, police wont get involved. Sounds tough, and I care for end stage dementia patients so know plenty about how violent they can be, you get bog all for it.

Kaz2904

It is very wrong that any health care worker should be subject to an attack at work resulting in an injury which can be just put down to "Well, it's part of the job".
It is not part of the job and nobody should be subject to being kicked in the chest. Let alone have their ribs fractured.
In the course of my job, I have been pinched, punched, bitten, slapped, hit repeatedly with the telephone, peed on, puked on (and worse) and we are all expected to just get on with it. I have never been seriously injured thank goodness.
All around the hospital there are signs stating that violence and agression towards staff will not be tolerated but it is tolerated and it is accepted.
I tell every one of my colleagues ad nauseum to go and join a union but for the lower paid workers, they can't all afford it and don't see the need when they are not registered staff members.

Behaviour like this sure as hell wouldn't be accepted in non healthcare settings regardless of mental health issues. That is the unfairness.

Savvy_Sue

Kaz2904 wrote: »

Unfortunately, she's not in a union. It's all been documented via the correct channels but she doesn't know where to turn next.

:eek:

pineapple123 wrote: »

I would advise anyone who works for the NHS as a frontline worker to belong to a union.

And I'd second that.

Kaz2904 wrote: »

I tell every one of my colleagues ad nauseum to go and join a union but for the lower paid workers, they can't all afford it and don't see the need when they are not registered staff members.

The union dues are taken on a sliding scale, and TBH I'd say they can't afford NOT to be in the union ...

Kaz2904

Savvy_Sue wrote: »

:eek:

And I'd second that.

The union dues are taken on a sliding scale, and TBH I'd say they can't afford NOT to be in the union ...

So true, blimey, there have been times when I couldn't afford heating but my pension and union fees have always been paid!