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Can't connect to itunes on ipad with o2

hubb
hubb Posts: 2,511 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
I have just unboxed my new ipad 3 which is wi-fi. My o2 wireless router is being picked up with a full signal. I am sitting next to my router. I have entered my password and it has been accepted BUT it just will not connect to itunes. The loading circle just goes round and round endlessly with nothing happening. Sometimes a message flags up saying there is no connection. I have looked on youtube for help but haven't found anything except a setting up of wi-fi which I have done everything explained.

Help :(

Comments

  • jayme1
    jayme1 Posts: 2,154 Forumite
    Part of the Furniture Combo Breaker
    hubb wrote: »
    I have just unboxed my new ipad 3 which is wi-fi. My o2 wireless router is being picked up with a full signal. I am sitting next to my router. I have entered my password and it has been accepted BUT it just will not connect to itunes. The loading circle just goes round and round endlessly with nothing happening. Sometimes a message flags up saying there is no connection. I have looked on youtube for help but haven't found anything except a setting up of wi-fi which I have done everything explained.

    Help :(

    is it just iTunes store that cannot load or everything? ie if you try to visit a website in Safari does that work?
  • hubb
    hubb Posts: 2,511 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I am in setup mode so can't try any websites. I have no way of progressing past the connect to itunes stage. It's frustrating !
  • jayme1
    jayme1 Posts: 2,154 Forumite
    Part of the Furniture Combo Breaker
    set the iPad up as a New iPad rather than Restore from iTunes, if that is the part that gives you the connect to iTunes logo.

    or if you mean the activation bit after signing into your AppleID? and accepting the T&Cs then I don't know.
  • hubb
    hubb Posts: 2,511 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 4 October 2012 at 2:00PM
    It's ok, I realize now I had to plug it into my PC via USB to get set-up.

    Thanks anyway.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    basic steps
    have you reset the router?
  • hubb
    hubb Posts: 2,511 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Now I am in the desktop mode and registered the ipad, I still can't connect to o2 wireless. No need to re-set router as I am online in my PC.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    hubb wrote: »
    Now I am in the desktop mode and registered the ipad, I still can't connect to o2 wireless. No need to re-set router as I am online in my PC.

    thats quite a statement
    I'll leave you to it
  • hubb
    hubb Posts: 2,511 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Ahhh, just phoned o2 and they told me the code is on the bottom of the router :-)

    Thanks anyway folks.
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