EON RHT energy plan 25

angel1533

I live in an all electric property and think my electric costs are really expensive. I decided to compare with other companies , but when asked to say which tariff I am currently on, it does not appear in Eons list. I have no idea what this tariff costs or what hours it operates on. Has anybody come accross this before ? how do I get a comparison or am I stuck with this ?. Any information would be gratefully appreciated.

YoYoY

angel1533 wrote: »

I live in an all electric property and think my electric costs are really expensive. I decided to compare with other companies , but when asked to say which tariff I am currently on, it does not appear in Eons list. I have no idea what this tariff costs or what hours it operates on. Has anybody come accross this before ? how do I get a comparison or am I stuck with this ?. Any information would be gratefully appreciated.

Yes, lots of people have come across this type of thing before, and there are lots of posts/thread about it on this very board.

The advice to you is the same as in all the other similar threads:

Don't bother. Attempts to switch supplier with that sort of supply invariably end in tears.

macman

Is this a Heatwise tariff? If so, the only way out is to get the meter changed.
Your supplier can tell you the hours, and the unit costs are shown on your bills.

E.ON_Company_Representative:_Helena

Hi angel1533,

Heatwise meters are specifically designed for all electric properties with storage heaters. They allow up to 10 hours of cheaper rate electricity for heating and water heating purposes during each 24 hour period. This is split into three time periods during the night, afternoon and evening. Heatwise will automatically turn your storage heaters on during the off peak hours and then switch them off again when it finishes. Heat will be released gradually throughout the day. During the night period, other appliances like washing machines, tumble dryers etc can be used at the same off peak rates.

These meters were installed at the request of the property builder/developer and will have been wired directly into the heating/water heating circuits . As such, they're a bit of a hybrid set up which restricts the tariffs we're able to offer. Other suppliers may be able to support these meters. Heatwise, though, doesn't appear on the comparison sites. Therefore, I'm afraid you'll need to contact the other suppliers directly to see what tariffs they're able to offer.

It's also possible to replace the meter with a more conventional single rate or Economy 7 type. This will open up a range of different tariffs, both with us and the other suppliers. However, as I mentioned above, the meter will be wired directly into the heating/water heating circuits and removing it may have implications for these services. For this reason, I always advise customers contemplating removing Heatwise meters to have an independent approved electrician check over the set up first.

It may also be necessary to carry out some remedial electrical work to make sure there are no problems with the heating once the Heatwise meter has been removed. The cost of the electrician would be down to the customer.

I can give you the times and prices for your tariff, if you need me to, just email your details to the email address in my profile page.

Helena

Terrylw1

Just to add to Helena's post, all suppliers can register you as its part of their licence. The problem is that they have also got the right to turn business away so some have decided they want an easy life so either push complex meter customers away or try toget them to "conform" to E7.

E7 may or may not be better, you need to determine this first.

In terms of suppliers, well its a dual MPAN 2-3 rate set up (they can be standard or E7 metering + the Heat wise) so in terms of billing management, they work just like 3 rate E10's found in the old Eastern areas, Warmwise in SWEB, E9 in London, Supertariff in NEEB...so any ex regional supplier from those regions has a system that can handle Heatwise.

The question then is...do they want you? You will need to ring around.

jd87

Oh god the misinformation above is painful!

RHT is not Heatwise!!! Helena should know better.

Heatwise (aka Economy 10) is relatively common and you can in theory switch to other suppliers. RHT is very rare and the OP is pretty much stuck with E.ON unless they get the RHT meters taken out. RHT gives 12 hours split into two periods.

Terrylw1

jd87 wrote: »

Oh god the misinformation above is painful!

RHT is not Heatwise!!! Helena should know better.

Heatwise (aka Economy 10) is relatively common and you can in theory switch to other suppliers. RHT is very rare and the OP is pretty much stuck with E.ON unless they get the RHT meters taken out. RHT gives 12 hours split into two periods.

RHT to me is more common and other suppliers have billed it before...they may have decided not to now though. This could be a terminology thing and I may be thinking of the industry descriptions as opposed to the meter side, so can you offer advice on...

How many MPAN's and reading registers are there?
Which region is it? Is it one region exclusive?

E.ON_Company_Representative:_Helena

jd87 wrote: »

Oh god the misinformation above is painful!

RHT is not Heatwise!!! Helena should know better.

Heatwise (aka Economy 10) is relatively common and you can in theory switch to other suppliers. RHT is very rare and the OP is pretty much stuck with E.ON unless they get the RHT meters taken out. RHT gives 12 hours split into two periods.

I'm sorry if I have confused things .

Heatwise can be known as a restricted hours tariff (RHT) but I agree that they are different.

But Heatwise is also not Economy 10.

RHT generally is for customers that have 2 separate meters using a timeswitch to switch between the two. The first meter records normal use, the second meter records off peak usage e.g. for storage heaters, water heating etc.

The actual off peak hours vary between the specific meters for RHT, this is between 7 and 15 hours off peak.

RHT also doesn't show on comparison sites and it's best to call companies to see what they can support. The advise about changing the meter is the same.

Hope this clears things up a bit.

Helena

Terrylw1

RHT exists in many guises was also known as OP1-3 or White Meter to name a couple.

RHT is a catch all term.

So, if you are thinking RHT is these meters its a standard 24hr meter wired to the 24hr circuit and the off peak meter to the heating circuit.

These are the combinations that were around prior to modern E style metering which also gives you the benefit of off peak usage for the whole property unlike the old RHT metering.

The bursts are often up to 3 as well. They vary from region to region with several variants in each.

They can still be fitted and are in some regions such as YELG.