Character Building disappoint my kids

mattyprice4004

All they have to do is give you a refund, that's it.

You won't get anything more.

custardy

ianeck wrote: »

Thanks for the suggestion of a different board.

The text and description was probably right but frankly could have applied to either product.

CB offered a refund of the product but that just set me back to square one. I have of course returned the order and await a full refund.

Surely though the retailers responsibility under a contract of sale extends to more than just a oops here is your money back in these circumstances? I wouldn't have held them to a loss but similarly wouldn't have expected to be held to an extra £80.

Anyway thankfully the issue was just toy soldiers and I need to go now and shower the kids before they get soot all over the living room. Then I need to get the hot coals on ready for Step 3.

Ian

its a mistake.
You arent 'held' to anything
They offered a discount,thats more than they had to