Virgin Card selection warning

kalos

I saw somewhere on a chat board (here ?) that Virgin had run out of their black credit cards. Well, my wife successfully avoided that problem by insisting on choosing a pink one, expecting its arrival in around 10 days. This despite my protestation that it was only going to sit in a safe place for the 0% BT period, so the colour didn't matter a damn - she'd never see it !

A letter arrived this morning, around 2 weeks after returning signed forms, telling her that Virgin had run out of pink cards, but that some time in the next 10 days (again??) they would send her a red one temporarily. (Beats me why they didn't just send a red card with a brief letter explaining the position....). So - a month's stoozing - gone !

I guess people will get the point....

Kazza242

kalos - I can't say I'm surprised. Virgin are notoriously slow compared to other credit card providers. I requested a red card, but I still haven't received it or my SBT even though I returned my signed form weeks ago.

When I called they confirmed that they'd received the form and assured me my card would be with me in the next few days. I think Virgin ought to take a leaf out of Egg's book. When I applied for an Egg card they did my SBT and sent my card and PIN all within 10 days.

Reaper

kalos wrote:

So - a month's stoozing - gone !

Not necessarily. You should still be able to phone up and organise a balance transfer even if you don't have the card yet.

Kazza242

Reaper wrote:

Not necessarily. You should still be able to phone up and organise a balance transfer even if you don't have the card yet.

That is what I did. When I phoned to check if my application had been accepted, I asked them to balance transfer my credit limit to my current account. They are going to transfer 95% of it, but they STILL haven't done it yet.

oscarhugo

I applied for a Virgin-card-with-the-wine some months ago last year and it took them weeks and weeks and weeks before they told me I'd been turned down... I've just applied again on-line & am waiting to see how long before I hear from them THIS time! Unfortunately, IF they accept me this time [big "if", you notice], I imagine there'll be no wine this time.