I've lost my "request total from seller" button

dotchas

I have bought 2 identical items and the seller states in the description that she offers reduced postage for more than one item. (half price)
However when I go to pay there is no option to request total:(:(:(

Ebay looks a bit different since I have come back my holidays.......but surely we need that option?

plumface

dotchas wrote: »

I have bought 2 identical items and the seller states in the description that she offers reduced postage for more than one item. (half price)
However when I go to pay there is no option to request total:(:(:(

Ebay looks a bit different since I have come back my holidays.......but surely we need that option?

Are you sure that the postage has not already been discounted by the sellers automated postage discount?
In the item description,under the price is the postage section.Does it say 'see discounts'?If this is where you saw the discount offered then it is automatically applied.

No_Eye_Deer

Are the items grouped together in My eBAy?

The only thing I can think of is they aren't. Hopefully the option will appear in the drop down list if you link them.

Its a complete guess and someone may know better.

dotchas

They are grouped together as I bought 2 at the same BIN
No the discount has not come off automatically but is clearly stated in the description.
Mmmh very strange!
SOLVED
I was paying from the PAY NOW tab on the auction page which took me to the checkout where there was no "Request total" button.
I tried bringing up my basket but there was no option there either.
I went into my ebay to message the seller and found the option in the drop down menu to the right of the item.
Its a bit of a pest though and newbies will never find it.