We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Odd term (I think) in returns policy

Naf
Naf Posts: 3,183 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
Hi, just returning an item I bought recently (it wasn't a SAD FART, unfortunately) online. My return has gone just fine; had the thing less than 7 days and discovered its just utter junk.
But in the process I was looking at the company return policy and found this:
Any Orders that are over 6 months old and the Product has been confirmed to be defective and a refund is due, the refund will be calculated based on the age of the Order and you will be refunded a proportionate amount of the original purchase price of the Product.

Is it right that they could do this?
Never argue with stupid people, they will drag you down to their level and then beat you with experience.
- Mark Twain
Arguing with idiots is like playing chess with a pigeon: no matter how good you are at chess, its just going to knock over the pieces and strut around like its victorious.

Comments

  • It's perfectly legal and in line with what the SOGA allows although not many retailers would use this procedure for goods that are only 6 months old.


    (3)For the purposes of this Part, if the buyer rescinds the contract, any reimbursement to the buyer may be reduced to take account of the use he has had of the goods since they were delivered to him
  • The legislation does not even stipulate the items have to be 6 months old before they can make a proportionate refund.
    Thinking critically since 1996....
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You said you just bought it recently, so why shoult the 6 month term bother you?
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Why shouldn't someone be curious about a term and ask about it? Even if it didn't directly affect them?

    Isn't that what this board is about? Not everything has to directly affect the person asking the question.
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 346.7K Banking & Borrowing
  • 251.4K Reduce Debt & Boost Income
  • 451.5K Spending & Discounts
  • 238.9K Work, Benefits & Business
  • 614.4K Mortgages, Homes & Bills
  • 174.8K Life & Family
  • 252.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.