when will sellers learn?

Jen_Jen1985

How can long term sellers not know about NPB disputes?

I have it set to open automatically after 4 days and close 4 days later, and my settings are set to block anyone with 2 or more strikes and Im only a small private seller.
Last night a buyer won one of my auctions and I was just browsing their feedback, 14 negative in the last month alone about non payment!

soolin

Jen_Jen1985 wrote: »

How can long term sellers not know about NPB disputes?

I have it set to open automatically after 4 days and close 4 days later, and my settings are set to block anyone with 2 or more strikes and Im only a small private seller.
Last night a buyer won one of my auctions and I was just browsing their feedback, 14 negative in the last month alone about non payment!

It drives me barmy as well. Those other sellers have either just not bothered with the NPB or else the strike has been removed due to the positive feedback.

Madness.

Jen_Jen1985

well if this buyer doesnt pay me they will definitely be getting a strike, as well as the non paying feedback there is also feedback saying they ignore all comms and in some cases took a month to pay.
I cant wait a month for payment as my item was a halloween item so would like it gone soon or will have to hang on to it for another year.

porto_bello

Actually, I think the problem isn't that sellers don't launch NPBs, but before doing so, they leave a false negative, not realising that it removes the associated non-payment strike.

I certainly did this more than once (nothing unpleasant, simply stating buyer never paid, thinking it would warn future sellers), until I learned from MSE that I was in effect wiping out the strike against the buyer.