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Halifax Clarity - Manage your card online / How to Pay

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I am a new customer to Halifax's Clarity Card are now disappointed with the card. Having had the card just over a month, I have registered online so to manage the account, thinking I can pay there and then, in a similar facility to the barclaycard it replaced. But no, it seams you have to also have a Halifax current account to pay this way.

So why does halifax advertise Manage your card online as part of the other extras to the card??? To me this in not managing your card but only viewing you account.
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Comments

  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Your statement tells you the various ways of paying.

    I put my money in a Halifax Online Saver account and send a post dated bill payment from there. Earns a bit of interest.

    You can also set up a facility to pay the credit card bill from your own bank account.

    Lots of other options too.

    While I'd agree that Barclaycard's online service is superior, they don't pay me a fiver a month and they charge me money for use overseas.
  • luci
    luci Posts: 5,960 Forumite
    Part of the Furniture 1,000 Posts
    You can set up a DD to pay it in full or in part from your own bank account. You can also pay by Faster Payments from your own back if you don't have another Halifax account.
  • I have recently obtained a Halifax Clarity card mainly for overseas purchases though I also intend using it once or twice a month so that it doesn't become dormant.

    I have successfully made a £10 payment from my current account with HSBC via online banking and although it didn't appear as a payment on my Halifax account until a couple of days later my available credit increased by £10 the day I made the payment.

    I will be clearing the rest of the balance before the due date but I thought it wise to check I'd entered the details correctly by doing a small test payment first.
  • frankie
    frankie Posts: 848 Forumite
    Part of the Furniture 500 Posts
    Their 'online' service is a joke. I too recently got the clarity in preparation for travelling. Every thing I needed to do had to be done over the phone.

    Hopefully, now the dd is set up, and have told them my travel plans ( so my card doesn't get blocked), I can get on and use it and not have to keep phoning them up to get anything else done.
  • frankie wrote: »
    Their 'online' service is a joke. I too recently got the clarity in preparation for travelling. Every thing I needed to do had to be done over the phone.

    Hopefully, now the dd is set up, and have told them my travel plans ( so my card doesn't get blocked), I can get on and use it and not have to keep phoning them up to get anything else done.

    I agree that the having to phone up to get stuff done is a pain.
  • Daz2009
    Daz2009 Posts: 1,129 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have a clarity card which I got for overseas travel.It works well for that but if you're making purchases in the UK you get charged interest immediately,there are no free days up to when you get your bill like there are with other credit cards.
    So for that reason I shall use my other credit card.

    Regarding payment I just set up a DD with my current bank,no problems
  • jen245
    jen245 Posts: 1,606 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    edited 30 September 2012 at 4:43PM
    Daz2009 wrote: »
    I have a clarity card which I got for overseas travel.It works well for that but if you're making purchases in the UK you get charged interest immediately,there are no free days up to when you get your bill like there are with other credit cards.
    So for that reason I shall use my other credit card.

    Regarding payment I just set up a DD with my current bank,no problems

    Not so. I use my Clarity card all the time here and have never paid a penny in interest.

    Their online system isnt great, but no other card gives me £5 cash back a month, and fee free foreign spending.
    Debt free and staying that way! :beer:
  • Daz2009 wrote: »
    I have a clarity card which I got for overseas travel.It works well for that but if you're making purchases in the UK you get charged interest immediately,there are no free days up to when you get your bill like there are with other credit cards.
    So for that reason I shall use my other credit card.

    Regarding payment I just set up a DD with my current bank,no problems

    That's wrong.

    If you pay the balance in full before the due date then all interest is waived. The only way you can incur interest is if you are using an ATM or using the card for betting if you continue to pay the full balance.

    I've been using the clarity for my main card for over year now in the UK and haven't paid interest at all.
  • F_Bear
    F_Bear Posts: 345 Forumite
    Tenth Anniversary 100 Posts Name Dropper Combo Breaker
    I have a clarity card which I got for overseas travel.It works well for that but if you're making purchases in the UK you get charged interest immediately,there are no free days up to when you get your bill like there are with other credit cards.
    So for that reason I shall use my other credit card.

    Regarding payment I just set up a DD with my current bank,no problems

    +1 for wrong. except when i used mine to deposit on a online poker site and got charged interest. didnt no this classed as 'cash'.

    i also had trouble merging it with my other Halifax online account and had to ring, be on hold for 20 minutes at my expense, and to be told it may be 4-6 weeks to show on my internet account.
    Their online system isnt great, but no other card gives me £5 cash back a month, and fee free foreign spending.

    surely this is just for the Halifax reward current account? not the Credit card account?
  • jen245
    jen245 Posts: 1,606 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Reward account customers also get £5 cashback on the Clarity card each month if they spend £300 or more, I have a Reward account and Clarity card so between the 2 get £10 free per month.
    Debt free and staying that way! :beer:
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