Google Chrome Keeps Crashing - Solution

coupleuk

For a few days now, my Google Chrome browser kept crashing when I tried to open it - a message along the lines of "Whoa, Google Chrome has crashed - do you want to retry?" appears.

When you select retry, it just comes up with the same message.

I spent a while searching for a solution - and her it is.

If you see this error message repeatedly, your browser user profile may be corrupted. First try moving the Default subfolder from your User Data folder to see if that fixes the problem:

1. Go to Start menu > Run.
2. Enter one of the following directories in the text field, depending on your operating system:Windows
   • Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
   • Windows Vista and Windows 7: %LOCALAPPDATA%\Google\Chrome\User Data\
   Mac OS X: ~/Library/Application Support/Google/Chrome/Default
   Linux: ~/.config/google-chrome/Default
3. Click OK.
4. In the window that opens, rename the "Default" folder as "Backup."
5. Move the "Backup" folder from the "User Data" folder up one level to the "Chrome" folder.

I could then open Chrome without problems.

It didnt show my bookmarks but once I signed in it gave the option to import them - and all now works 100%.

If you are having the problem, give it a go - but please come back to let others know how you got on.